Partnering for Member Security : VISA Debit and Credit Card Fraud System
To help protect your information, Lassen County Federal Credit Union has implemented the VISA Fraud Management System on Lassen County Federal Credit Union's VISA Debit and Credit card transactions to aid in fraud prevention.
Here’s how it works:
- VISA debit and credit card transactions that appear suspicious based on previous card usage are identified.
- Lassen County Federal Credit Union Members are contacted by FIS to verify suspicious transactions. Be sure we have your current contact information on file so we can get in touch with you if necessary.
- If the transaction is or appears to be fraudulent, the card may be temporarily or permanently blocked until the activity has been reviewed with the member.
Remember, neither Lassen County Federal Credit Union nor our business partners will call you and ask you to verify your VISA credit card, VISA debit card, or account numbers. We already have that information.
If you call Lassen County Federal Credit Union or our business partners, you may be asked to verify your identity, which could include verifying account information such as the last six digits of the card or other questions about recent account activity that only you would know.
Scammers have been know to call VISA debit and credit card holders and ask them for their 3-digit security code (found on the back of the card). Never give your full account information, PIN, or 3-digit code to anyone who calls you on the phone or contacts you by email; no matter how legitimate the request may sound.
If you have questions, contact a Member Service Representative at (530) 257-7736.