A Fraudulent e-mail seeking credit card information (known as a “phishing fraud”) has been circulating nationwide.  This fraudulent phishing e-mail appears to be from NCUA and contains a link purportedly to obtain a subscription for the NCUA Express Subscription service.  When that link is used, the recipient is directed to a “clone” of the NCUA Express Service site that seeks credit card information from those to whom the phish is sent.

If you receive such an email, please ignore it, as it is fraudulent!  The NCUA does NOT charge for the Express Subscription service and does NOT solicit credit card information over the Internet.  If you have questions or comments, please contact the NCUA Fraud Hotline at 800-827-9650 or, during off duty hours, at 703-728-0700.

Recently, we have been alerted regarding a phishing attack that has targeted the Lassen County Federal Credit Union members and non-members.  These automated messages are being distributed by phone and text message.

These fraudulent messages suggests that the Lassen County Federal Credit Union account holder’s card has been suspended and include false contact information.

The messages may be similar to the following script:

“This is an automated message from Lassen County Federal Credit Union.  Your ATM card has been suspended, due to fraudulant authorizations.  Please contact us immediately to reactivate your account.”

If you have received this or a similar message by phone, text, or e-mail DO NOT PROVIDE YOUR INFORMATION.  Lassen County Federal Credit Union would never ask for your personal or financial information by phone, text, or e-mail.

Never give personal information to anyone who calls, texts, or e-mails you requesting it.


If you have responded with any information please contact us IMMEDIATELY at 530-257-7736 for assistance.  If after hours or on the weekend, please call (800)528-2273 and cancel your card immediately and contact us the next business day.  If you feel you are a victim of this or other scams, further assistance is available by contacting the Federal Communications Commission at 1-888-CALL-FCC (1-888-225-5322) or http://www.fcc.gov/.

Should you have additional questions or would like more information, please contact us at 530-257-7736.

Learn more to protect your account and identity.